Expeditus Transport quadruples team capacity with Everest and Front Expeditus Transport is a renowned expedited freight provider. Since its beginnings in 2012, the company has expanded from an “ambulance service for freight” into a top-tier 3PL solution, servicing virtually every mode of transportation, from air to flatbed. Despite its tremendous growth, one thing has remained consistent — the company’s commitment to serving any customer who needs rush-critical freight at any time. You can call Expeditus at 10am, 8pm, or 2am and trust that they’ve got you covered. As their slogan goes, “We say what we do, and we do what we say.” They’re able to deliver the high-quality, fast service customers count on using a powerful tech one-two punch: Front and Everest AI. Challenge Expeditus receives tens of thousands of load opportunities per day. Before working with Front and Everest, Expeditus’s 20-person team used a combination of Outlook routing rules and TMS tooling to sort through the abundance of emails. But that was just the first step. Once an agent identified a potential contract driver for a customer’s load, they needed to confirm that the driver had enough hours left in their shift, had reasonable pricing, and would accept the assignment — which happened over multiple phone calls and emails. As the company grew, this multi-step process was no longer sustainable. Expeditus hit Outlook’s rule limits, causing multiple agents to pick up and respond to the same customer request. Even when they weren’t duplicating efforts, teammates spent considerable time going back and forth with the customer and the owner-operator of the truck, verifying specific dimensions, weight capacity, and other requirements. Expeditus set out to dramatically increase the number of loads they could cover without sacrificing the white-glove service that sets them apart. As Erich Tremblay, VP of Business Development at Expeditus, points out: “I brought all of the directors into the office and said, ‘We need to get better. All we have to do is run one load for someone, they are going to see the process we run, and they’re going to want to come back, so how do we increase the number of loads we are bidding on?’” Solution Erich and his boss, Expeditus President and Founder Adam Scuralli, began searching for technology that could help them scale. Adam called his colleagues to see if they ran into similar coordination challenges and what they used to solve them. Front was the most common answer. Its powerful workflow automation, collaboration, and shared visibility would help Expeditus maintain the same level of service as it grew. At the same time, Erich met the founder of Everest, an AI assistant for logistics, at a conference. Integrating Everest with Front would automatically surface the data agents needed to confirm a load, eliminating the frustrating and time-consuming process of combing through emails or other systems. Erich highlights: “We looked at a couple of other solutions and even trial-tested a few. Nothing was comparable to Front and Everest. The ease of use, interoperability, and each team’s openness to feedback was unmatched.” – Erich Tremblay, VP of Business Development at Expeditus Transport Streamlining message routing and improving accountability for top-notch service Instead of dealing with double replies or missed messages, Front’s scalable message routing ensures each request is handled by one person. Thanks to Everest, that person has all the information they need to respond to an RFQ at their fingertips. In one click, they can draft an email with the dimensions, weight, and price, then personalize the message as they see fit. The seamless Front and Everest integration has enabled Expeditus to quadruple the capacity they are able to handle from 500 loads a day to over 2,000. If anything happens with a load, the entire team has visibility and can take action, even if they weren’t the original rep. “If a customer needs an update, their request isn’t going to go to a dead box or to somebody that’s off on vacation and not paying attention,” Erich explains. “Our reps always tag a tracking team so that if something happens with a driver, the on-call team can notify the customer right then and there.” Expeditus’s TMS is hooked up to Everest as well. If a customer responds to TMS emails or texts regarding a load departure or arrival, reps can reply directly in Front and Everest without having to switch between systems. Real-time collaboration has also improved speed and quality of response. Team members can loop in their manager or peer with a simple @mention if they have questions, want input on a tricky situation, or are transferring a load to someone else. With all these features built directly into the agent workflow, nothing important slips through the cracks, and customers and drivers get fast replies, 24/7. Responding in record time with an all-in-one communications platform Using Front’s rules and message templates, Adam and Erich have standardized the customer service process. Every load offer gets a tag to ensure that the load is properly tracked and serviced. Every email contains specific information. Every customer request requires a response within a specific period of time. Combined with an intuitive UI from Everest, these guardrails have also helped new hires onboard quickly. Erich shares, “We take someone ​​with hardly any training, show them briefly how things work, and they’re already putting loads on the board. Everest and Front are very simple to use. They put everything in front of you. It’s like, ‘here you go, here’s the freight, here’s the loads, execute.’” With Everest, customer response time has gotten better — and now the team can actually measure it. “Before, we didn’t have any tools that tracked our speed. Now, I can quantify our response time. It’s gone up by 500%.” – Erich Tremblay, VP of Business Development at Expeditus Transport In Front, the team can monitor communication performance in real time and find ways to improve response time and customer satisfaction. And in Everest, they can investigate win/loss data to address operating inefficiencies and make data-driven optimizations to pricing that help Expeditus maintain its competitive

Everest AI Announces Integration with Truckstop to Revolutionize Load Matching and Quoting for Carriers The Load Search Integration Empowers Carriers to Never Miss a Load, Quote Faster, and Increase Revenue with AI-Powered Automation Chicago, IL, November 12, 2024 — Everest AI, Inc., an AI assistant innovator for logistics, today announced an integration with Truckstop, a leading freight matching platform. This collaboration enables carriers to automatically search and match loads received via email and from integration partners, ensuring they never miss an opportunity. By automating critical workflows, carriers can quote customers faster, increase revenue per employee, and significantly boost their win rates. “We’re thrilled to partner with Truckstop to bring unparalleled automation and efficiency to carriers,” said Dan Tram, CEO of Everest AI. “In a market where every load counts, our AI assistant ensures carriers never miss loads in their emails or from integration partners. The Load Search integration empowers carriers to respond faster, optimize their operations, and enhance profitability.” Integration Highlights: Never Miss a Load: Everest AI automates the monitoring of load offers received via email and from integration partners like Truckstop, ensuring carriers are immediately aware of all opportunities. Automated Load Search and Matching: The AI assistant seamlessly processes incoming load information, automatically matching available loads to the carrier’s specific vehicles, optimizing fleet utilization without manual effort. Faster Quoting: Carriers can quote customers more quickly with AI-powered automation handling data entry and communication, leading to increased customer satisfaction and higher win rates. Increased Revenue per Employee: By automating time-consuming tasks, carriers can handle more business without additional staffing, enhancing revenue per employee. “Together, Everest AI and Truckstop are providing carriers with powerful tools that not only streamline their operations, but also contribute directly to their bottom line,” said Alan Alberto, director of partnerships, Truckstop. “This collaboration demonstrates our commitment to leveraging technology that brings real value to carriers.” About Truckstop Truckstop is a trusted partner for carriers, brokers, and shippers, empowering the freight community through a platform of innovative solutions for the entire freight lifecycle to increase efficiency, automate processes, and accelerate growth. As one of the industry’s largest neutral freight marketplaces, Truckstop provides the customer service as well as scale of quality loads and trucks to give customers of all sizes, whether on the road or in the office, the transparency and freedom to build lasting relationships and grow their businesses. To learn how Truckstop is helping move the freight community forward, visit https://partners.truckstop.com/22werm9ngzd7. About Everest AI Everest AI, Inc. is revolutionizing the logistics industry with cutting-edge artificial intelligence solutions tailored for the logistics. As the creator of the first AI-Copilot for logistics, Everest AI automates key workflows, including matching loads to trucks, quoting rates, and streamlining order management. By harnessing the power of generative AI and a proprietary Large Language Model (LLM) specifically trained for logistics, Everest AI empowers trucking companies to operate with unparalleled efficiency, speed, and precision. Carriers, brokers and third-party logistics companies interested in enhancing their operations through this powerful integration can learn more by visiting www.UseEverest.com or contacting the Everest AI at hello@useeverest.com for a personalized demo.

Everest AI Earns Spot on the 2025 FreightTech 100 List! We are thrilled to announce that Everest AI has been named to the 2025 FreightTech 100 by FreightWaves, a recognition celebrating the most innovative and transformative companies in freight and logistics. This achievement underscores our dedication to revolutionizing the logistics industry through advanced AI-driven solutions. The FreightTech 100 list highlights companies that are actively shaping the future of freight. Selected from over 900 nominations and narrowed down to 250+ companies, the final list represents the very best in innovation. This year, Everest AI proudly joins industry leaders such as Amazon Freight, Uber Freight, and RXO in this prestigious lineup. Why Everest AI Stands OutEverest AI’s mission is simple yet ambitious: to redefine logistics operations through the power of intelligent automation. By addressing inefficiencies and optimizing processes, we empower brokers, carriers, and shippers to achieve more with less effort. Here’s how we’ve made an impact: Game-Changing Technology: Our AI solutions streamline manual processes, enhance decision-making, and improve operational efficiency across the board. Empowering Relationships: From brokers to carriers, our platform fosters stronger, more transparent partnerships by eliminating guesswork and improving communication. Actionable Insights: Everest AI provides real-time analytics that allow users to adapt to market changes and make data-driven decisions that directly impact their bottom line. Scalability for All: Whether a company is growing or established, our tools are designed to adapt and scale, delivering value at every stage of business growth. The FreightTech 100 Selection ProcessThe FreightTech 100 is curated by a panel of respected journalists, analysts, and industry experts. Each nomination undergoes a rigorous evaluation, ensuring that only the most impactful companies make the cut. Being recognized on this list validates our commitment to driving progress and innovation in logistics. A Proud Milestone for Everest AIThis achievement is a testament to the hard work and vision of our incredible team, the trust of our partners, and the loyalty of our customers. Together, we are proving that technology isn’t just about solving problems it’s about opening new possibilities. We owe this honor to our exceptional team, our partners, and our customers. Your trust and collaboration inspire us to keep raising the bar in logistics innovation. Congratulations to all the companies on the 2025 FreightTech 100! Read the FreightWaves Article here:2025 FreightTech 100: Who leads the pack in freight innovation? – FreightWaves

Everest AI + McLeod Software: Simplifying Order Creation for Brokers and Carriers December 02, 2024 — At Everest AI, we know the logistics industry never stops. Emails pour in, loads come and go, and critical opportunities can be buried in the daily grind. Freight brokers and carriers face the constant challenge of balancing operational efficiency with maintaining excellent customer relationships. That’s why this partnership with McLeod Software brings you a powerful solution designed to simplify workflows and help your business thrive. McLeod Software’s Order Creation Interface is the latest advancement for their LoadMaster and PowerBroker TMS platforms. This cutting-edge tool transforms email communication into structured order entries automatically, eliminating repetitive tasks and freeing up valuable time for your team. Paired with Everest AI’s innovative technology, this integration delivers a seamless, efficient, and personalized approach to managing your operations. How Everest AI + McLeod Software Can Help You Save TimeManual data entry is a thing of the past. With our integration, your emails, attachments, and order details flow directly into your TMS, significantly reducing the time spent on administrative tasks. This allows your team to focus on what truly matters: building customer relationships, finding loads, and driving revenue. Stay Ahead of the CompetitionIn logistics, timing is everything. The Everest AI integration ensures no opportunities are overlooked, enabling you to respond faster to inquiries and bid on more loads. By seamlessly connecting your email to your TMS, your operations are always one step ahead. Enhance Your Team’s EfficiencyThis integration is about empowering your team. By removing repetitive tasks, your team can channel their energy into strategic activities like negotiating rates, strengthening customer connections, and securing new business. A Partnership Built for the Logistics Industry Ahmed Ebrahim, VP of Strategic Alliances at McLeod Software, explains the vision: “By converting unstructured data from everyday communications, such as emails, into a structured order, the Order Creation integration enables automation of repetitive and manual tasks.” At Everest AI, we take pride in building solutions that simplify operations while addressing the real challenges freight brokers and carriers face daily. By integrating with McLeod Software’s advanced TMS platforms, we’re helping businesses overcome bottlenecks and reclaim time to focus on growth. Why This Matters The partnership between Everest AI and McLeod Software represents a shift toward smarter, more streamlined operations in the logistics industry. Together, we’re not just solving problems, we’re driving meaningful improvements that save time, reduce stress, and increase profitability. Let’s Work Together Whether you’re a growing carrier or an established brokerage, Everest AI and McLeod Software are here to help you take your business to the next level. Are you ready to simplify your operations? Contact us today to learn more about how this integration can transform your day-to-day operations and long-term strategy.